Refund policy

REFUND POLICY

All transmission sales are considered specialty automotive component purchases. Customers must verify fitment before placing an order. Returns may be requested within 14 calendar days of confirmed delivery as long as the transmission has not been installed, opened, altered, disassembled, damaged, or modified. Returned units must be in the same condition in which they were shipped and must include all items originally supplied with the order. Shipping charges, freight charges, liftgate charges, residential delivery charges, and return shipping costs are non-refundable unless the return is the result of an error on our part. Any approved refund is issued only after the returned transmission has been received and inspected. Orders that are refused at delivery without prior authorization may be subject to freight and handling deductions.